Frequently Asked Questions
Everything you need to know about your Daiwa shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to trace your package through our carrier's website.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are in their original condition to be eligible for a full refund.
Do you offer international shipping?
Yes, Daiwa ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your materials sustainably sourced?
Daiwa is committed to ethical fashion. We prioritize organic cotton and recycled synthetic fibers in our collections to minimize our environmental footprint.